A 20£ deposit is required to confirm all bookings.
Payment is due upon completion of the cleaning unless another arrangement has been agreed in advance.
The deposit will be deducted from your final balance one the cleaning services has been completed
Cancellation or rescheduling request made at least 24hours before the appointment can transfer the deposit to a new booking.
Cancellations made with less than 24 hours notice or missed appointments may result in the deposit being non refundable.
Please ensure we have access to the property at the agreed appointment time. If we are unable to gain access a call out fee may apply.
Please ensure the property has access to running water and electricity during your scheduled cleaning appointment. ( These are essential for us to carry out the service safely and effectively)
If you require us to provide cleaning products and equipment, this should be request when booking and may incur an additional charge
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